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Services

Universal Administrators ServicesUniversal Healthcare Administrators currently administers a number of open and restricted medical schemes. Our administered Schemes all have reserves well in excess of the minimum regulatory requirement.

We follow a partnership model in business, and participate actively to provide a fully customised and personalised service. The medical schemes powered by Universal are known not only for offering some of the most affordable options currently on offer in South Africa, but also for innovative design and comprehensive benefits.

Universal Healthcare Administrators performs all administrative and healthcare management functions on behalf of the medical schemes we administer. Our service offering is comprehensive, and includes:

  • Membership Management,
  • Contributions Management,
  • Claims Management,
  • Call Centre Management,
  • Financial Administration,
  • Fee-for-Service and Alternative Reimbursement Management, including Capitation Plans,
  • Statutory and REF Reporting,
  • Member and Provider Communication,
  • Secretarial Services,
  • Internal Control and Forensic Audits, and
  • Cash and Liquidity Management Services.