Universal Corporate Wellness

Universal Corporate Wellness is your go-to destination for expert health and wellness services designed specifically for employers and medical schemes.

Your Expert Health and Wellness Partner

We understand the critical role that health and wellness play in enhancing quality of life, productivity, and overall business performance. That is why we offer a wide range of carefully coordinated corporate health and wellness services, customised to meet the unique needs of your employees and executives.

Our mission is to holistically address the health and wellness needs of employees and members, and our offerings incorporate an Employee Wellness Programme (EWP) – including 24/7/365 counselling and case management, as well as preventative health screenings, occupational health solutions, and a Learning Centre driving awareness and training, all aimed at optimising your workforce’s wellbeing.

Our commitment lies in empowering individuals to lead healthier lives through our comprehensive wellness services. You can trust in our expertise and reliability as we work hand-in-hand with you to promote the wellbeing of your workforce. Let Universal Corporate Wellness be your dedicated partner in fostering a healthy and thriving environment for your organisation.

Why Universal Corporate Wellness?

Enhance the productivity of your business by ensuring the health and wellness of your employees. Our expert health and wellness services holistically address employee and member health and wellness.
Registered with the Employee Assistance Professionals Association of South Africa (EAPA-SA)
Vast national and individually-contracted provider networks (affiliates)
10 years of corporate health and wellness experience

Services in 11 languages

B-BBEE Level 1 QSE

In-depth Reporting

Make Your Employee Productivity Our Business and Focus on the Profitability of Your Business.

Enhance the productivity of your business by ensuring the health and wellness of your employees. Our expert health and wellness services holistically address employee and member health and wellness.

What Makes us Different?


We go beyond just identifying risks, offering innovative solutions. We close any loops through our referrals and integrated reporting processes.


We’re driven to always ‘follow through’. We provide a full-circle service that exceeds ‘ticking the boxes’.


We build strong collaborative relationships with our clients, emphasising skills transfer.

Employee Wellness Programme (EWP)

Our EWP provides holistic employee health and wellness management solutions.

Counselling and Case Management

Professional 24/7/365 counselling and support for your employees.


  • Unlimited 24/7/365 telephonic emotional counselling
  • Face-to-face counselling referrals made close to work or home
  • Virtual counselling
  • Full range of managerial support services
  • On-site/virtual group trauma debriefing
  • Resource information to help you care for your family’s health and wellness
  • Legal advice
  • Financial consultation to support the responsible management of your money
  • Health advice from qualified nurses
  • On-site counselling

Absenteeism, Incapacity and Disability Management

We provide absenteeism, incapacity and disability management.

Many South African companies have an overall absenteeism rate which is significantly above the expected rate of absenteeism. Unplanned and extended employee absence requires careful investigation, evaluation and management, not only to reduce its considerable cost to business but also to ensure that the correct support is provided and accommodations or recommendations made.

Services include:

  • Policy review
  • Consolidated reporting
  • Training of managers and HR team members
  • Managerial consultation
  • Sick note verification and trend identification
  • Return to work interview guidance
  • Incapacity case history evaluation and referral to healthcare providers for independent assessment
  • Individual case feedback report (Incapacity Management only)
  • Counselling support including workplace reintegration counselling

Rehabilitation Support

We offer support in addressing substance misuse, abuse or dependence.

Alcohol and substance abuse
Excessive alcohol use and substance abuse can be a huge hindrance on employee productivity. We provide companies with support in addressing substance misuse, abuse or dependence with the following services:

  • Identify the need for inpatient rehabilitation
  • GEO mapping to best-suited facility
  • Guidance on pre-authorisation and payment confirmation
  • Facilitate admission and discharge
  • Support with aftercare and reintegration into work and personal life
  • Progress and final reports

Wellness Days

Tailor-made, vibey wellness services delivered to employees at their place of work.

Our wellness days are brought right to your office – to companies of all sizes, providing your staff with easy access to healthcare services and standardised screenings on a national basis. We empower employers with comprehensive feedback and reporting. PLUS we bring the vibe with music, giveaways and competitions to encourage participation.

Services include:

  • Health Risk Assessment (HRA): Blood pressure, glucose, cholesterol, Body Mass Index, body fat percentage
  • HIV Counselling and Testing (HCT) and Tuberculosis screening
  • Influenza vaccinations
  • Executive Wellness Screenings: HRA, HCT, ergonomics assessment
  • Onsite Biokineticist: Advice, fitness demonstrations, ergonomics assessment
  • Onsite Dietitian: Advice, food portions displays and healthy plate model guidance

Other services include

  • Value Added Reward Services: Massages, exercise classes and more
  • Healthcare Services: Vision, hearing and dental services
  • Gender Specific Screenings: Breast screenings, pap smear and PSA screening


Executive Wellness

A range of flexible options are available to assess and optimise the health of your executives.

Universal provides businesses with executive medicals to identify and address healthcare challenges faced by senior managers and executives. These medicals can be conducted nationally and can be anything from 2 hours to half a day depending on the option selected. Individual and anonymised company reporting is provided after the consultations. Convenience is key and medicals are arranged according to the availability of the executives.

Health and Wellness Challenges

Health and wellness team-based challenges custom-created for companies to engage staff and encourage participation.

Health and Wellness Challenges are fun ways to promote health and wellness in your organisation. These events can be structured as one-day events or run over a period of up to three months. Challenges are specially adapted to fit the company environment and culture to ensure that the best results are achieved. The challenges create a positive climate of fun and camaraderie and help employees to adopt or maintain a healthy way of living. The aim is to encourage and create an engaged and high performing workforce.

Universal Corporate Wellness assists your company by planning and managing the challenge from start to finish and we tailor-make the event to suit your specific needs and goals.

Challenges are run virtually and onsite and can range from fun runs, fitness and weight loss challenges, wellness amazing races and survivor challenges.

Start Your Corporate Wellness Journey with uWellness™ Today!

Empower your employees’ wellness journey with uWellness™, the revolutionary mobile and web-based application designed to transform their approach to wellbeing.

What uWellness™ offers:

Comprehensive Wellness Management:

Embrace a holistic approach to wellness, effortlessly managing all eight dimensions – emotional, physical, intellectual, social, occupational, financial, spiritual, and environmental – of their wellbeing.

Real-time Progress Tracking

Keep your workforce motivated with instant feedback on their wellness journey, enabling them to make informed decisions.

Daily Wellness Insights

Elevate the holistic wellbeing of your team with our daily bite-sized tips, keeping them focused and mindful every step of the way.

Seamless Support and Connection

Access our mood checker and connect seamlessly with experienced counsellors and healthcare professionals.

Empower Stakeholders with Data

Provide real-time anonymised wellness dashboards and trends to empower informed decision-making for your corporate wellness stakeholders.

Wherever your business operates, uWellness™ serves as the ultimate wellness companion, offering a convenient solution based on decades of health and wellness expertise, facilitating the transformation of your employees’ wellness journey and allowing them to experience a new level of holistic wellbeing today.

Universal 360° Login

For easy access to the U360° health and wellness loyalty programme.

Loyalty Plan (Universal 360°)

Universal 360°, the health and wellness loyalty programme that you can count on. It serves as your personal passport to improved health and wellness and better life balance.

Explore the benefits on offer from our diverse range of partnerships! Universal 360⁰ members enjoy access to a variety of partner offerings and qualify for great discounts on health and lifestyle products and services.

The Universal 360° Broker Zone

Welcome to the Universal 360° Broker Zone! Discover all the essential contact details and application forms tailored for Universal Intermediaries right here.

As an existing Universal Intermediary, you gain complimentary access to our foundational health and wellness program, Universal 360° Beta.

Universal 360˚ Options and Partners

Universal 360° is a health and wellness loyalty programme that offers members exciting discounts of services and products.

The programme has an Alpha and Beta option:


Membership on our comprehensive option is available to everyone. Discounted fees are applicable to all members. This option is also available to individuals who are not on a medical aid scheme administered by Universal Healthcare Administrators.

To join, complete the 360 Alpha application form or call us.


Available to principal members of all medical schemes administered by Universal Healthcare Administrators, employees belonging to Universal Workplace Health Plan’s contracted employer groups, VIP stakeholders including Universal Network healthcare service providers and intermediaries contracted with Universal and its clients.

International Student

Available to all international students who are principal members of medical schemes administered by Universal Healthcare Administrators.

Occupational Health

A comprehensive modular service offering that assists employers in covering the health and wellbeing of their employees. With an excess of 10 years in corporate health and wellness experience, we have the expertise to provide companies with efficient occupational health and wellness services that are cost-effective and uncompromising on quality.

Our service offering includes everything from the development and facilitation of effective plans for managing industry or company specific healthcare concerns, to health-risk identification, health management and wellness promotion in the workplace.

Universal Workplace Health Plan

Affordable, pre-packaged occupational health and employee wellness plans to meet the health and wellness needs of your workforce.

The Workplace Health Plan has been specially designed for the South African labour market to help employers keep their workforces healthy and productive by reducing absenteeism. It offers employees a healthcare support structure by facilitating access to occupational health and wellness services relating to their work and healthcare challenges that can prevent employees from working.

Why Universal Workplace Health Plan?

  • Compliance with Occupational Health & Safety Act requirements
  • Unmatched by anything else in the market
  • Designed specifically for the South African labour market
  • Access to affordable occupational health and employee wellness services
  • Reduction in absenteeism
  • Turn-key solution for the employer
  • Tailored for each client’s specific needs
  • Three modular plans
  • HIV/AIDS programme
  • Stable, comprehensive and continuously growing Universal Provider Network
  • Innovative and highly cost-effective
  • Tax efficient expenditure

Workplace Health Plan offers three affordable pre-packaged occupational health and employee wellness plans to meet the health and wellness needs of your employees: truVALUE, truHEALTH and truWELLNESS.

Service Delivery
Workplace Health Plan is delivered through the national, individually contracted Universal Provider Network. This national footprint of providers includes medical practitioners, dentists, optometrists, radiologists, and pathologists, all collectively aimed at providing affordable access to quality occupational health and wellness services.

Post Exposure Prophylaxis (PEP)

We provide a range of supportive services and interventions in response to any possible exposure to a hazardous biological agent in the workplace.

Universal Corporate Wellness offers employers outstanding HIV Post-Exposure Prophylaxis (PEP) services for employees who have been exposed to hazardous biological agents (HBAs) in the workplace.

Exposure may occur in the form of a needle stick injury (NSI) or through a splash or spill. Universal Corporate Wellness offers a range of services and interventions to ensure a timeous and appropriate response to any possible exposure to an HBA. The service also includes confidential counselling.

Post-exposure prophylaxis services include:

  • 24-hour counselling and advice
  • Pathology tests
  • Referrals where indicated
  • Provision of PEP treatment
  • Confidential reporting

Mobile Clinics

We provide a range of medical solutions to meet the occupational health requirements for smaller or larger enterprises, ensuring compliance with applicable legislation.

The Universal Corporate Wellness Occupational health team help employers to comply with legislative requirements of the Occupational Health and Safety Act 85 of 1993 and the Mine Health and Safety 29 of 1996, as well as other relevant occupational health and wellness regulations.

Occupational health risk assessments and medical surveillance programmes are conducted in such a way as to ensure minimal employee work downtime and achieve maximum cost savings for the business. Occupational health medicals are coordinated together with the client to ensure seamless execution.

Depending on the job category, the scope of the medical can include the following:

  • Medical questionnaires, as well as functional capacity where applicable
  • Lung function
  • Hearing test
  • Eye screening
  • Electrocardiogram
  • Drug testing
  • Biological monitoring
  • Case management of employees with identified fitness restrictions following medical test (optional)

Following the medicals, a Certificate of Fitness and comprehensive company report is provided to the employer.

Elevate Employee Well-Being: Discover Our Learning Center

Unlock your employees’ full potential with our diverse Learning Center. Our evidence-based talks, workshops, and online content cover eight dimensions of wellness – emotional, physical, intellectual, social, occupational, financial, spiritual, and environmental.

We craft personalised programs to meet your goals, led by professionals and skilled facilitators. Our one-hour talks and workshops come with practical handouts for effective training. Elevate health, productivity, morale, and reduce absenteeism with our Learning Center.

Health and Wellness Talks and Workshops

Our interactive Health and Wellness Talks and Workshops empower smart people with easy ways to become extraordinary.

Empower your employees with access to important health and wellness information with our talks, workshops and online content.

Our onsite or virtual sessions are conducted by professionals. Useful handouts are made available for ease of reference after the session. Sessions are in a one-hour format, making it easy to compile a workshop. Topics are health and wellness-focused and include themes all eight dimensions of wellness: emotional, physical, intellectual, social, occupational, financial, spiritual, and environmental wellness. Peer education, HIV and TB training and many more are also available.

Online Wellness

Wellness related education and awareness material are available at the click of a button.

Our online wellness content has been compiled by subject matter experts to ensure that it addresses the most current and relevant health and wellness concerns.

Categories for online wellness content include:

Contact Us

Experience the difference of our collaborative approach to healthcare delivery, where partnerships and a focus on quality drive excellence and improved health outcomes.
Contact Number:  +27 (0)11 208 1000
Call Centre:  +27 (0)86 155 LIVE (5483)
Email Address:  [email protected]
Contact Number:  +27 (0)11 208 1000
Call Centre:  +27 (0)86 155 LIVE (5483)
Email Address:  [email protected]
Contact Number:  +27 (0)11 208 1000
Call Centre:  +27 (0)86 198 9887
Email Address:  [email protected]
Contact Number:  +27 (0)11 208 1000
Call Centre:  +27 (0)86 198 9887
Email Address:  [email protected]
Contact Number:  +27 (0)11 208 1000
Email Address:  [email protected]