The Universal.one App
A Revolutionary Healthcare Ecosystem
The Journey to Innovation
Universal has evolved into a multinational corporation with 16 subsidiaries worldwide. We have established an advanced healthcare technology innovation hub in Big Tech territory – San Francisco, California, where we have access to some of the best talent in the world to develop our strategy for digital transformation in healthcare, bringing it back to South Africa to ensure we provide leading-edge healthcare solutions.
We have developed a multisided healthcare technology platform named Universal.one, which serves as the basis of an entirely new health and wellness ecosystem.
Advancements in Managing Medical Schemes
Our vision is to provide access to quality healthcare for everyone, supported by innovative technology and a caring approach, all on one single healthcare platform.
The Universal.one App offers an enhanced user experience for members of CompCare Medical Scheme, Massmart Health Plan, Old Mutual Staff Medical Aid Fund, and Tiger Brands Medical Scheme, with additional functionality and user-friendly features to navigate your medical scheme membership profile.
Access a wide range of advantages and services that aim to streamline and enhance your healthcare experience providing unparalleled convenience.
The Following Instructions Outline the Initial Steps for Use of the Application
Download and Install
Simply download the Universal.one App from the Apple App Store or Google Play Store and follow the prompts on your smart phone or tablet to install.
Open the Universal.one App and register with your medical scheme member number and dependant code.
Unlocking the Power of the Universal.one App
- Quick access to your digital membership card and scheme membership details
- Easy submission of claims and tracking your medical scheme expenses
- Simple registration of chronic conditions and chronic medication prescriptions
- Pre-authorisation requests
- Access to your tax certificates
- View and download membership certificates
- Access to weekly and monthly statements
- Chat with an agent on-line
- Submit enquiries
- Receive In-App messages
Enhanced Healthcare Services and Seamless Interactions with uConsult™